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Hi Everyone, After the Coeus application migration to the new server is completed next week (1/15/2021), users will need to clear their web cache. Here are the instructions on how to do this: Google Chrome: 1. Go to https://coeus-web.neu.edu/epaws/login and select the not secure message on the address bar: [cid:[log in to unmask]] 1. Go to site settings: [cid:[log in to unmask]] 1. Select clear data and then clear data: [cid:[log in to unmask]] [cid:[log in to unmask]] For Firefox: 1. Go to https://coeus-web.neu.edu/epaws/login and click on the security icon. Then select clear cookies and site data: [cid:[log in to unmask]] For those of you who use Coeus premium, you will also have to clear your Java cache. Here are the instructions on how to do so: 1. Search for Java on your computer. Select configure Java: [cid:[log in to unmask]] 1. Select the general tab and select settings: [cid:[log in to unmask]] 1. Then select delete files: [cid:[log in to unmask]] 1. Delete trace and log files and cached applications and applets: [cid:[log in to unmask]] Please let me know if you have any questions. Best, Marlon Marlon Sanchez, M.S. Application Support Specialist Northeastern University Research Enterprise Services (NU-RES) | 177 Huntington Avenue | Boston, MA 02115 [log in to unmask]<mailto:[log in to unmask]> | 617-373-5036 | 617-373-5600 Help & Training Options - Contact [log in to unmask]<mailto:[log in to unmask]> to schedule small group, or one-on-one training E-Submissions & Quickcard info can be found at: https://research.northeastern.edu/nu-res/<https://nam05.safelinks.protection.outlook.com/?url=https%3A%2F%2Fresearch.northeastern.edu%2Fnu-res%2F&data=02%7C01%7Cm.sanchez%40northeastern.edu%7C0bca0f860da249a69c0808d7684cae2e%7Ca8eec281aaa34daeac9b9a398b9215e7%7C0%7C0%7C637092550856058125&sdata=fzORrpb2RX3Vl%2FF95raF9xuN51n4dSD70jnJhP6CXkI%3D&reserved=0> Due to the COVID-19 pandemic, your NU-RES Team will be working remotely; e-mail is the preferred means of communication; we are also available to meet via Microsoft Teams or phone. In the case of an emergency, please call 617-373-5600 or email [log in to unmask]<mailto:[log in to unmask]>, the central NU-RES email box is monitored during regular business hours. Because circumstances are evolving quickly please also refer to our NU-RES web site<https://nam05.safelinks.protection.outlook.com/?url=https%3A%2F%2Fresearch.northeastern.edu%2Fnu-res%2F&data=02%7C01%7Ce.pasadas%40northeastern.edu%7Cd720ce1be31447e6336f08d7c9bac8c8%7Ca8eec281aaa34daeac9b9a398b9215e7%7C0%7C0%7C637199676373903487&sdata=w0K%2FmhC6w2C6%2FuvhA4r9Bw2v4A%2FuY%2BaPlQ2t6qRybeg%3D&reserved=0> and our COVID-19 Updates page<https://nam05.safelinks.protection.outlook.com/?url=https%3A%2F%2Fresearch.northeastern.edu%2Fnu-res%2Fnu-res-covid-19-updates%2F&data=02%7C01%7Ce.pasadas%40northeastern.edu%7Cd720ce1be31447e6336f08d7c9bac8c8%7Ca8eec281aaa34daeac9b9a398b9215e7%7C0%7C0%7C637199676373913471&sdata=MUdpZmuY%2F%2FG654E9hu%2FMZBjZHzKbhodezPv2wzLnej0%3D&reserved=0> for information about submitting proposals and managing your awards. ######################################################################## To unsubscribe from the RESEARCH-USERS list, click the following link: https://listserv.neu.edu/cgi-bin/wa?SUBED1=RESEARCH-USERS