Hi Everyone,

 

After the Coeus application migration to the new server is completed next week (1/15/2021), users will need to clear their web cache. Here are the instructions on how to do this:

 

Google Chrome:

 

1. Go to https://coeus-web.neu.edu/epaws/login and select the not secure message on the address bar:

 

 

2. Go to site settings:

 

3. Select clear data and then clear data:

 

 

For Firefox:

 

1. Go to https://coeus-web.neu.edu/epaws/login and click on the security icon. Then select clear cookies and site data:

 

For those of you who use Coeus premium, you will also have to clear your Java cache. Here are the instructions on how to do so:

 

1. Search for Java on your computer. Select configure Java:

 

2. Select the general tab and select settings:

 

3. Then select delete files:

 

4. Delete trace and log files and cached applications and applets:

 

 

Please let me know if you have any questions.

 

Best,

Marlon

 

Marlon Sanchez, M.S.

Application Support Specialist

 

Northeastern University

Research Enterprise Services (NU-RES) | 177 Huntington Avenue | Boston, MA 02115

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E-Submissions & Quickcard info can be found at: https://research.northeastern.edu/nu-res/

 

Due to the COVID-19 pandemic,  your NU-RES Team will be working remotely; e-mail is the preferred means of communication; we are also available to meet via Microsoft Teams or phone.   In the case of an emergency, please call 617-373-5600 or email [log in to unmask], the central NU-RES email box is monitored during regular business hours.   Because circumstances are evolving quickly please also refer to our  NU-RES web site and our COVID-19 Updates page for information about submitting proposals and managing your awards.